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Introduction
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Hardware
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Podcatcher Portal
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Introduction to the Podcatcher Portal
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Manage Site
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TourEditor
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Sync
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Analytics
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Products Overview
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Podcatcher
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IDentifiers
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Dockingstation
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Cabinet Block & Tower
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AV-Sync IDentifier
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AV-Sync troubleshooting
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Warning IDentifier
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Interactive IDentifier
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MapMyVisit - E-mail console
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Syncconsole
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Convert your own PC to a Syncconsole
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Syncbox
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MapMyVisit - Mobile Website
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MapMyVisit - App
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Quick Installation Guide
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Brainbox
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Shipments
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Labels
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Syncing
- Can I manually sync Podcatchers, and how long does a sync take?
- How do I install and connect the Sync PC we have received?
- Our Syncconsole is offline, how can I solve this?
- Not all the Dockingstations are visible in the Portal after synchronization, how can this be solved?
- My Syncconsole will not start, even after rebooting my PC, what can I do?
- How long does a synchronization take?
- Why do I get a notification email regarding the synchronization?
- How do I set up my own PC as a Syncconsole?
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Email alerts and errors
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Editing your tour
- When do I make a new audio tour?
- When do I add new stops to an existing audio tour?
- How do I make a new tour with new and existing stops combined?
- How do I copy a stop from another tour?
- When and why should I use tags?
- When can I publish and synchronize a tour if I want to add some additional stops (or languages) to my existing tour?
- How do I archive a tour?
- When can I publish my new audio tour? Do I have to wait until the existing tour has finished?
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Audio
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Implementation of the Podcatchers & IDentifiers
- How much content can the Podcatcher contain?
- What is important for the placement of my (Start) IDentifiers ?
- How can I mount an IDentifier?
- My IDentifier is not working, what can I do?
- How can I check the IDentfier code when I can't see the back?
- What is the best way to clean the lanyards?
- How do I clean the Podcatchers?
- Podcatcher instructions (text) and Symbols (.ai) to add on a signage / or language activation panel
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MapMyVisit - Email console
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Repairs, replacement hardware and returns
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Contact
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Payment methods
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