If the Sync console is offline, the PC cannot connect to our server. Please check the following:
- The PC has an active internet connection
- The Dockingstations are connected to the PC and power
If that seems to be in order, you can try restarting the pc. If the PC has an internet connection but still cannot connect to our server, please check if there is a firewall active – your IT should be able to help you here. The Podcatcher Sync program needs to be able to connect to apps.podcatcher.eu on port 80.