When we receive a Podcatcher in need of repair, we will always try to transfer the label onto the new player first. Sometimes this is not possible, in that case you will receive a new player with our label. Of course, this also applies for IDentifier labels. It is therefore important for you to have enough labels in stock yourself to be able to change a label when necessary.
If you would like to order new or extra labels, please contact our Customer Support at helpdesk@guide-id.com