When the audio tour isn’t working, there are a few things you should check.
Podcatchers
If a Podcatcher isn’t working as it should, we recommend reading this article instead. Most misbehaving Podcatchers can be brought back in line by synchronizing them.
IDentifiers
If a Podcatcher seems to not respond to one or more IDentifiers, there’s a few things you can try. First you have to make sure if you hear a beep when pointing the Podcatcher at an IDentifier.
The Podcatcher beeps when pointed at the IDentifier, and either plays the “Invalid IDentifier Stop” content or no content at all.
Make sure you activate a tour by pointing at a Start IDentifier before testing an Object IDentifier. And make sure the Stop you’re testing with is linked to the correct Tour. Read more about Start IDentifiers here.
Check if the content is published and synced.
Check if the code written on the back of the IDentifier matches the one linked in the TourEditor.
Check if the Stop has audio content.
Publish any unpublished changes in the Tour.
Sync the content onto the Podcatchers again to be sure.
If that doesn’t work, it’s possible (though rare) that the code the IDentifier sends out is different from what’s printed on the sticker. You can check this by using the Podcatcher to read the code to you. Here you can read how to do that.
The Podcatcher does not beep when pointed at the IDentifier.
This is usually a sign that the battery in the IDentifier is empty. Try with a few different Podcatchers to confirm that this might be happening (and isn’t just the Podcatcher’s fault), then replace the battery. If that doesn’t work, the IDentifier can be sent for repairs.
We hope to be helpful enough with this Knowledge Base, but it’s entirely possible you have a question that isn’t listed anywhere. Should that happen, contact us. We’ll be glad to help you get back up and running with the system.
Using AV-Sync, you can play audio on the Podcatcher synchronized to a video playing on a screen. This way multiple visitors can simultaneously watch the video on the screen and listen to the audio (in their own language) on the Podcatcher. There is no limitation to the number of visitors watching the video.
1.2. Package contents
AV-Sync IDentifier This is the point of activation used for visitors to aim the Podcatcher at.
AV-Sync box The AV-Sync box provides the AV-Sync IDentifier with the proper signals to transmit to the Podcatcher, such that the correct audio fragment is played on the Podcatcher at the right time.
5V-power adapter (narrow connector) The power adapter provides the AV-Sync setup with power.
Audio cable The audio cable connects the media player (refer to 1.3) to the AV-Sync box. The cable has a 3.5mm jack plug on one end and two RCA connectors on the other.
RCA cable The RCA cable connects the AV-Sync box with the IDentifier.
1.3. Further requirements
1.3.1. Standard
Screen or projector (not included) A television or other type of screen, suitable of displaying your video.
Media player (not included) A media player suitable for playing your video. The media player requires an ‘audio out’ connector to connect to the AV-Sync setup. If desired, it must be able to play the video in a loop. The media player plays the video on the screen and/or projector, and sends the audio signal from the AV-Sync track to the AV-Sync box. Guide-ID recommends using a Brightsign media player.
Video content (not included) The original video, combined with the AV-Sync track.
Audio content (not included) The original audio track of the video to play, converted to MP3 format. Recommended encoder settings: 64 kbps, mono, 48 kHz, -1dB peak level. Different MP3 bitrates as well as stereo can be supported.
AV-Sync video tool (downloadable) To prepare the audio and video content to use with AV-Sync you can use the AV-Sync video tool.
1.4. Overview of the AV-Sync box
Rear view Front view
Address These DIP-switches can be used to set the IDentifier code that the AV-Sync Box transmits.
Error LED (red) The red LED blinks when an invalid AV-Sync track is received from the media player. If the LED lights up continuously, no signal is being received at all.
OK LED (green) The green OK LED blinks when a valid AV-Sync track is received from the media player.
Gain knob Using the turnable Gain knob, the incoming signal from the media player can be amplified. The signal is amplified by turning the knob to the right. Note: Try setting the gain as low as possible (knob turned to the left).
Audio In connector The media player connects to the AV-Sync box on this connector. Note: Connect the red RCA plug of the audio cable. The white connector can be left unconnected. The AV-Sync box requires only mono audio.
IR Out connector This connector is used to connect the supplied AV-Sync Identifier, using the RCA cable.
ON LED (yellow) The yellow LED lights up continuously if the AV-Sync box is powered.
5V DC connector (narrow plug) The supplied 5V power adapter connects to the DC connector to power the AV-Sync box.
2. Installation
2.1. General device function
The media player plays the video on the screen in the exhibition. It simultaneously sends the AV-Sync track to the AV-Sync box. The box combines the signal with a unique IDentifier code and transmits the signal in infrared using the AV-Sync IDentifier. Any Podcatcher receiving the signal translates the IDentifier code to the audio fragment to play, and translates the AV-Sync signal to the offset in time where the video is currently at. This way it plays the audio synchronously with the video playing on the screen.
A single signal suffices for the Podcatcher to play the audio for the entire video in sync. It is not required to keep aiming the Podcatcher at the IDentifier.
Drag & drop (or open) your original video file in the AV-Sync Tool
3. Process your video through the tool
Note: The tool generates two files in the same folder as your original:
A video file with timecode (ends with “_video”)
An audio file for the Platform (ends with “_audio”)
When both the mediaplayer and Podcatcher are setup to automatically restart the video, in most cases you will need to extend the audio. To do this select the advanced checkbox, and change the value at the ‘extend’ input accordingly.
For more information on the usage of the tool, click here.
2.3. Configuration in the Tour editor on Platform
This part of the installation requires the online Tour editor.
Log in to the Platform, go to Tours and choose the Tour you’d like to add AV-Sync to.
Make a new Stop (or choose an existing one) .
Tick the “Audiovisual Sync Tour Stop” box and click next.
Upload the generated audio file.
Use the audio file that has been split off from the video (see 2.2). Tip for Multilingual Museums: For additional languages, upload separate audio files for each language. Ensure all audio files have the same length as the original.
Configure the Stop Trigger by adding an AV-Sync IDentifier to the Stop. Click on Stop settings to add the IDentifier code as wel as the Video code.
For regular AV-Sync, the IDentifier code ranges from A0:01 to A0:7F. You can choose a code and set the DIP switches on the AV-Sync IDentifier (or vice versa).
For AV-Sync in flexible mode, the IDentifier code ranges from A1:00 to A1:FF. The exact code depends on which track the video sends out to the AV-Sync IDentifier. You can choose the code during media file preparation in the AV-Sync tool.
If required, fine-tune the Audio Video Sync Offset (see image in 4.) This is normally not required, you can leave it at not set. By adjusting the offset, you can compensate for any delays that are introduced in the video stream.
Publish the Tour and Sync so the Podcatcher will sync the content on to its SD card.
2.4. Installing the AV-Sync set
Connect the media player to the screen or projector. This is usually done with a HDMI cable. Follow the instructions provided with the media player.
Connect the AV-Sync box.
Connect the 3.5mm audio jack of the provided audio cable to the ‘audio-out’ connection of the media player;
Connect the red RCA connector on the other end (the right audio channel) to the AUDIO IN connector of the AV-Sync box. Notice: Do you want audio to play at the screen (not just on the Podcatcher)? Then connect the white RCA connector of the audio cable to the screen or amplifier. Notice: Don’t extend the audio cable between media player and AV-Sync box. This will cause signal degradation and may cause the AV-Sync box to be unable to decode the signal.
Configure the IDentifier code on the AV-Sync box. The AV-Sync box can be assigned a fixed IDentifier code (regular mode), or can be configured to pass-through the IDentifier code from the video that is being played (flexible mode). The DIP switches are used to configure both the mode and the fixed address (if applicable).
For regular AV-Sync move the ADDRESS pins to the binary orientation that matches the last three digits of the code assigned in the TourEditor. For example, if the code is A0:01, the leftmost ADDRESS pin is moved to the upper position, all others are low. If the code is A0:02, the second pin from the left is the only pin in the upper position.
When using AV-Sync in flexible mode move all ADDRESS pins to the upper position. The AV-Sync box now expects to receive the IDentifier code from the AV-Sync track encoded in the video. This allows for playback of different videos on a single AV-Sync box (where each video contains a different AV-Sync track).
After configuration of the AV-Sync box IDentifier code, the device must be restarted by briefly disconnecting the power and reconnecting it.
Connect the AV-Sync IDentifier with the provided RCA to the IR OUT connector on the AV-Sync box. The RCA can be extended if required.
Connect the power adapter to the 5V DC connector on the AV-Sync box and plug it in to a main power outlet (100-240V AC / 50-60Hz)
Place the AV-Sync box and IDentifier close to the screen displaying the video, to make it intuitive for the visitors to use it. Make sure the connecting cable and AV-Sync box are properly installed out of view, but still reachable.
Test the video.
Start the video on the media player and check if it is properly displayed on the screen.
Check the volume of the media player to be unmuted and not too quiet.
Turn the GAIN knob on the AV-Sync box all the way down (counter-clockwise). Subsequently slowly turn it up (clockwise), until the green light starts blinking.
Test the audio.
Point an activated Podcatcher to the IDentifier. Wait for the ‘beep’ indicating activation, and listen to the Podcatcher to confirm that the audio of the video is being played.
If the Podcatcher won’t play the clip, check if the green LED on the AV-Sync box blinks periodically. If not, try to exchange the red and with RCA plugs of the audio cable connecting to the AV-Sync box, and test again. If the problem persists, confirm the IDentifier code and sync state in the TourEditor.
3. Usage
The visitor can use the AV-Sync simply by pointing the Podcatcher at the AV-Sync IDentifier, just like any other IDentifier. He or she will hear the audio synchronized to the playing video and in their own language, regardless of how far the video playback has progressed.
4. Fine tuning
4.1. Offset correction
Our AV-Sync solution will play audio on the Podcatcher lip-sync to the video, if the original audio would play in sync in the same setup (i.e. instead of the AV-Sync track, plays the original audio).
In some cases this is not the case, most notably when the video stream gets delayed in for instance a 4K television screen, but the audio stream is taken directly from the mediaplayer. It is advisable to avoid these kind of setups by using the audio output from the television screen. If this is not possible, if it for instance doesn’t have the right connection, you can resolve the delay in the tour editor.
Offset correction consists of two steps:
Measure the time difference between audio and video before the clip restarts. You can measure it manually, or use AV–Sync Testmode.
Adjust A/V Sync Offset in the tour editor by clicking the up- or down button.
5. Troubleshooting
5.1. Should the AV-Sync IDentifier not work properly, please check the following first:
Is the audio cable properly connected to the AV-Sync box and the media player?
Is the RCA cable properly connected to the AV-Sync box and the IDentifier?
Are the power adapters properly connected to a power outlet on one end and the AV-Sync box and media player on the other?
Does the video being played have an AV-Sync track playing on the right hand audio channel?
Is the AV-Sync IDentifier code properly set on both the AV-Sync box as well as the TourEditor?
Have you activated the Podcatcher with a Start IDentifier?
Has the Podcatcher been synchronized with the correct content?
If that didn’t solve your problem, restart the AV-Sync box by unplugging the 5V power adapter and plugging it back in after half a minute or so. Sometimes restarting the media player also helps.
5.2. Should the AV-Sync IDentifier still be throwing a temper tantrum, check the following:
The yellow LED isn’t lighting up
The 5V power adapter isn’t connected to a proper power outlet, or
Its cable isn’t properly connected to the AV-Sync box, or
The adapter broke.
Find a working power outlet or replace the 5V power adapter.
The green LED is blinking, but the Podcatcher isn’t responding
Is the RCA cable properly connected to the IDentifier? You can try squeezing the connectors a little bit to make better contact.
Has the Podcatcher been activated with a Start IDentifier? If not, try activating it and trying again. You can also test with a different Podcatcher to verify.
Has the Podcatcher been synced with the correct content? Try syncing manually and try again.
The red LED is blinking
The AV-Sync box is receiving a signal, but not a proper time code. Lower the volume of the media player by 20%. Restart the AV-Sync box by unplugging the power adapter and plugging it back in. Reconnect the audio cable between the media player and the AV-Sync box. Turn the Gain knob until the green light starts lighting up. Test the audio output of the media player with headphones or speakers to check if you can hear the AV-Sync track (beeping noises at regular intervals). If you don’t hear the beeps, the AV-Sync track isn’t added to the video or the audio output isn’t selected on the player. Alternatively, the audio track was added to the left channel, in which case you can swap the white and red RCA plugs.
The audio plays, but always from the start of the video
Make sure the Stop is in AV-Sync mode in the TourEditor, publish and try again.
5.3. Try the Troubleshooter
To try to determine the cause if any problem, you can try the AV-Sync troubleshooter:
Two steps are required to prepare your video for use with AV-Sync:
Prepare the video file (replace the audio with the AV-Sync track). The video file will play on your mediaplayer.
Prepare the audio file (split off the audio from the video to a MP3 file). The audio file will be uploaded in the TourEditor to be played on the Podcatcher.
Creating these files is an automatic process when using the video tool.
For more information on the usage of the tool, or for detailed instructions on how to do the media file preparation manually, please refer to the following sections.
2. AV-Sync video tool
The easiest way to prepare you media files is by using the AV-Sync video tool. You can download it here:
Note: When opening the program, you may see the message “Windows protected your PC”. Please click the button “Run anyway” to continue.
You can drag and drop any video on the tool, and it will create two new files in the same directory as the input file:
<inputfilename>_video.mp4
<inputfilename>_audio.mp3
The video file is to be placed on your mediaplayer. The audio file is to be uploaded in the TourEditor, to play on the Podcatchers.
2.1. Advanced video settings
If the advanced checkbox has not been selected, the video tool will use settings that suit most cases. If it has been selected, the following video options are available:
Convert: This checkbox enables conversion of the video. When unchecked, the video content is ‘multiplexed’ into the output file unmodified. This means that video resolution and quality will remain unchanged. When checked, video is transcoded to the h264 codec. Note that conversion may be automatically enabled, if your video is encoded using a video codec that is not supported in MP4 files. If so, the progress will indicate “Converting video”.
Flexcode: This checkbox enables the IDentifier code input field to be used for flexible mode AV-Sync videos. Please refer to the AV-Sync manual for details.
Room audio: If unchecked, the output video will contain the AV-Sync track instead of the original audio. If checked, the original audio is converted to a single channel and added to the output video as well. The output video will contain a stereo audio track, with the AV-Sync track on the right, and the original audio on the left channel. This makes it possible to still play the original audio in the room with the video, in addition to hearing the audio on the Podcatchers.
2.2. Advanced audio settings
If the advanced checkbox has not been selected, the video tool will use settings that suit most cases. If it has been selected, the following audio options are available:
Bitrate: Choose the bitrate for the audio to be played on the Podcatchers. Note that a higher bitrate improves the quality, but also the time required to sync the Podcatchers. We advice a bitrate of 64k for mono, and 128k for stereo. If left to auto, the encoder uses the input file to choose the best bitrate for you.
Channels: Choose the amount of channels for the audio to be played on the Podcatchers. If the input file contains stereo audio, you may choose to reduce it to mono. This way the bitrate can be reduced, reducing the sync time per Podcatcher. Using stereo is advised when using headphones.
Extend: This input field allows extending the audio file with silence for the specified time. This could be used for loop correction, however preferably use the slider in the tour editor to configure this: see “Fine tuning” in the AV-Sync manual.
The AV-Sync Testmode is a Podcatcher mode which gives acces to 2 AV-Sync specific features to setup your AV-Sync clips. The mode is used for the following cases:
To determine the desired AV-Sync offset
Measure an estimate for the AV-Sync loopdelay.
Note: when you are already content with the synchronization between the Podcatcher audio and the video, you do not require these features.
Usage
The AV-Sync testmode is activated by removing the Podcatcher from the dock whilst holding the middle (B) and right (C) buttons at the same time. The testmode is recognised by the yellow led which blinks together with the green led when a tour is started.
AV-Sync offset
The AV-Sync offset is used to adjust the synchronization between the Podcatcher audio and the video by playing the audio a fraction earlier or later.
The following instructions explain how the testmode is used to determine the desired AV-Sync offset value.
Aim the Podcatcher, in AV-Sync testmode, at the AV-Sync IDentifier.
Use the left and right buttons to in- or decrease the AV-Sync offset on the Podcatcher. After every press the value is pronounced* .When pressing the middle button the value is reset to 0.
Re-aim the Podcatcher to the AV-Sync IDentifier. The audio will now be played with the selected AV-Sync offset. Notice the red led which indicated the audio is played with an offset.
Repeat from step 2 until you are happy with the synchronization.
Press the middle button while audio is playing to pronounce the last used offset value. Enter this value as AV-Sync offset for this AV-Sync clip.
To access the tour settings, go to the tour page and click on Tour Settings located in the top-right corner of the page. This will open up the Tour Settings pop-up.
The Tour Settings pop-up displays general information about the tour. To apply any changes, make the necessary edits and then click the Savebutton.
In the General Settings section, you can select which devices this tour will be available on.
In the Language Settings section below, you can select which languages the tour will be available in. Please note that it is not possible to change the main language of the tour once it has been set.
You can also customize the translated title and description of the tour for each available language.
By adjusting these settings, you can ensure that your tour is optimized for your target audience, making it more accessible and appealing to a wider range of users.
The Podcatcher overview provides you with a quick glance at the latest information about the Podcatchers. This allows you to see the status of the Podcatcher, when it was last synced and seen, and in which Sync Device.
You can access this page following the path on the sidebar.
The overview is divided into two main sections:
Podcatcher data
This section provides a clear snapshot of the current status of your Podcatchers. You can monitor:
Seen Today: Podcatchers that have connected to a Sync Device during a sync today.
In Use: Podcatchers recognized today that have been removed from the Sync Device and not yet returned.
Ready For Use: Podcatchers still in the Sync Device, available for immediate use and without any temporary issues or errors.
Issues: Podcatchers currently flagged with an ‘Error’ status.
A utilization graph displays Podcatcher activity from the previous day, highlighting peak usage times and helping you optimize device availability. This information is available in Analytics as well, where you are able to select a date or even view over a longer period of time.
The light green background represents the capacity: the current number of Podcatchers detected on the Site. These are Podcatchers that have been seen in the past 14 days. The darker green shows the number of Podcatchers that were actually in use by a visitor. (Based on Tour log data). Hovering the mouse over the graph will pop up the exact numbers.
When usage hits 80% or more of capacity, an ⚠️ is shown.
Podcatcher List
This list includes all Podcatchers assigned to your location, organized into three categories:
Issues (Past 30 days): Contains Podcatchers which have the status “Error” which have been seen within the past 30 days.
Recently Active Podcatchers (Past 30 days): Contains Podcatcher which do not have the status “Error” (so warning or Ready) and have been seen within the past 30 days.
Inactive Podcatchers (Over 30 days): Contains Podcatchers which have not been seen for more than 30 days. It includes all statuses (“Error”, “Warning”, “Ready”)
Overview when drop down vensters are mostly closedOverview when certain drop down vensters are opened
For each Podcatcher, the following details are provided:
Serial Number: The unique identifier for each Podcatcher, visible here for reference only.
Status: Indicates the Podcatcher’s state during the last sync.
Ready: The device is available and ready for visitors.
Warning: The Podcatcher requires syncing again, or the battery is nearly depleted.
Error: The device is not functioning and should be returned. Click “Error” for step-by-step return instructions.
Current location: The Sync Device location where the device was most recently detected. It shows the Sync Device’s serial number, Dockings station’s serial number and the slot number (shown in parentheses)
Last Seen: The date and time the Podcatcher was last connected to a Sync Device.
Last Sync: The most recent update when new content was loaded to the device.
Synchronization of the Podcatchers is the process of updating them with the latest published content, and retrieving Analytics data and diagnostics from the Podcatcher.
The Sync page will show all the Sync Devices registered at the site.
With this button you can start the synchronisation simultaniously for the added Sync Devices.
Linked
The number of Sync Devices linked/registered to this Site
Online
The number of Sync Devices that are online
Up to Date
The number of Sync Devices that have the latest content
Sync Device settings
When clicking on the Kebab menu, two options will appear: settings and remove.
To remove the Sync Device from the Platform, simply click on remove. When clicking on settings, you can edit the Sync Device location or daily sync time.
Sync Device Detail overview
When clicking on Sync Device, the Sync Device detail page will be displayed and information is shown in different segments.
In this overview you will see:
1. Settings
Settings
Here you can edit the location name and sync time
Start Sync
Manually start the synchronisation for that Sync Device
Reboot
Rebooting Sync Device
2. Overview bar lists
Offline/Online Status of the Sync Device
How many Podcatchers are currently in the Sync Device
If all Podcatchers are ready for usage
3. Info block
The Sync Device Info block shows the name you’ve provided for the Sync Device and daily sync time.
4. In Sync Device / Sync Status / Last Download / Last Sync
This block shows:
In Synbox/ Syncconsole — Displays the current number of Podcatcher devices registered in the system
Sync Status — Indicates whether the device’s content is fully synchronized and up to date
Last Download — Reflects the most recent timestamp when the Sync Device downloaded content
Last Sync — Records the date of the most recent synchronisation event
Click on Back to overview to go back to the main page of the Sync Devices overview. For information on Dock statuses go to the Podcatcher overview page.
The IDentifier overview provides you with a quick glance at the latest information about the IDentifiers.
This allows you to see the status of the IDentifier:
IDentifier code
What stop it’s connected to
what language it’s connected to (start IDentifier)
When it was last triggered
Battery status
Add IDentifiers
Through this button you can add one or more IDentifiers, so that later on you can easily connect these to your preferred stop. The added IDentifiers will be listed in the overview.
Click on Add new IDentifier+ and fill in the codes which is on the back of the IDentifier. The code should be in a XX:XX:XX:XX format.
To Add multiple IDentifiers, simply click on Add another IDentifier and fill in the codes of these IDentifiers.
Link IDentifier to stops
After adding IDentifiers, you can either immediately link it to a stop or do it at a later time.
1.Link directly to a stop
To link it directly, click on Link to Tour Stops to select the Tour and the preferred stop and click finish
2. Linking from overview list
Select an IDentifier from the overview list and click on the link icon in the Action column
Complete the linking process by selecting the Tour and the preferred stop.
Delete or unlink IDentifier
To unlink an IDentifier from a stop, simply click on the unlink icon. It will disconnect the IDentifier from the stop, but is still shown in the overview. This way you can link it to a new or other preferred stop.
To remove an IDentifier from the IDentifier overview click on the trash icon to delete it from the overview page.
Adding layers can serve a variety of functions, for example when your main audio fragment for a stop becomes lengthy, you can provide more detailed information by adding a layer. For instance, you can present historical background or details about an art piece as a separate layer. This way, visitors who are not as interested in the history can still enjoy the primary story of the art.
Adding layers
To add a layer to your tour, follow these steps:
Click on a stop within the tour.
Click on “Open clip view”
Hover your mouse cursor over the clip, and a small “+” icon will appear.
Click the “+” icon, and a new clip will appear with a line connecting it to the previous clip, labeled as “Auto play.”Users can choose any of the four options: A, B, C, or Auto Play
At this point, the layer has been added, and the purpose of adding the layer becomes relevant.
If you want to include an optional segment of audio, click the “Auto Play” dropdown button and select any of the available A/B/C buttons. It’s essential to provide an explanation in the first clip to guide visitors. For example, you can include text such as “Press A to learn more about the painter’s life.”
Multiple clips require more than one option or button. Simply click on the “+” icon . After selecting Button A, the lines connecting the clips will automatically change from “B” to “C” when clicking on “+” icon.
You can click the group icon to group the clips together and ungroup them. Grouped clips share the outgoing connection, ensuring that the following clip remains the same regardless of the chosen option.
For additional layers, click the “+” button below a clip or group and repeat the process. Note that if you want to chain a clip group to another group, you need to include an “in-between” clip. This step is crucial to ensure proper advancement through the tour, otherwise the Podcatcher wouldn’t know which of the following clips it needs to play to advance..
By incorporating layers into your tour, you can create a more engaging and interactive experience for visitors. These layers add depth, personalization, and an element of fun to your tours.
Transform Your Exhibition Ideas into Complete Audio Experiences
The AI Tour Generation feature in the Guide-ID platform allows you to rapidly create engaging audio tours with minimal effort. This powerful tool takes your basic exhibition information and transforms it into professional, ready-to-use audio stops with consistent narration and optional translations.
Prerequisites
Before starting, ensure you have:
Active Guide-ID platform account with administrator privileges
Basic exhibition information (titles, themes, key artifacts)
Clear understanding of your target audience and tour objectives
Approximately 5-10 minutes of time for initial setup (generation occurs in the background)
Step-by-Step Instructions
1. Initiate Tour Creation
Log in to the Guide-ID platform
Navigate to Tours > Create New Tour
In the tour creation wizard, select AI-Generated Tour option
Enter a descriptive title for your tour, it will be used as subject of the audio tour
Select the number of stops (2-10)
The Stop titles are immediately suggested. Change them to have a different theme/focus per stop
Click “Create tour”
Tip: Choose titles that helps the AI understand what the focus of the tour should be
2. Review the created tour
Stand by AI is pondering, it normally takes between 1-5 minutes to create the tour. when it is done the following is created
A transcript per language
With the help of randomly selected voices the audio is generated
For each individual stop, review
Script: read the script and/or listen to the generated audio. Finetune the fragments where needed
Voices: the voices are selected randomly,
you can use “Ask AI” to change the tone of voice or create new translations.
Next Steps
After creating your AI-generated tour, publish and sync it.
English 
Nederlands 
Français