PWA

With the migration to our Podcatcher Platform we’ve changed the Mobile Website to PWA(Progressive Web App).

PWA offers several convenient features designed to streamline access for both you and your visitors.

Acces PWA

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Finding the page

To access the PWA settings and its accessibility options, navigate to Site Settings and select PWA (Mobile Website).

PWA

QR Code

Instead of manually typing the code, visitors can conveniently scan a QR code. This can be achieved by displaying the code on printouts near the tour’s starting point or on your counter. Simply click the download button to obtain a scalable QR code version. When a smartphone scans the QR code using a dedicated app or the device’s camera, visitors will be automatically redirected to your Mobile Website page.

Design

To improve site recognition, it is highly recommended to upload a cover image for your PWA. Click the “Upload image” button to get started, select an image to upload, and crop it to the specified aspect ratio. Upon clicking “Save,” you can immediately observe the applied changes.

By utilizing these PWA features, you can improve accessibility for visitors, simplify access via custom URLs and QR codes, and enhance the visual appeal of your site with a personalized cover image.

How to enable PWA

To enable PWA simply go to Tours, select the tour you want to make available for PWA and go to the tour settings.
To activate PWA, click on PWA. If it is highlighted with a green border, it is actiated. If the green border is not displayed, then PWA is not active. Then click Save at the bottom right.

To use the QR code, copy or download the QR code from the tour settings. You can also find the QR code via Site Settings > PWA.

When the visitor scans the QR code with their mobile phone, they will see the following:

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The visitor will be advised about their surroundings when using PWA and will be advised to use headphones or earphones.

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If PWA is activated for multiple tours, the visitor can select which tour they want to listen to.

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Depending on the language available for the tour, the visitor can select the desired language.

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To listen to the desired stop, the visitor selects the stop.

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After that, they can listen to the stop.

How to exclude a stop for PWA


To exclude a stop for PWA go to Stop Settings and click on the toggle Hide this Stop for PWA.




Podcatcher V3 settings

Here you will be able to adjust the volume, Alarm, Podcatcher settings and Autostart. Go to Site Settings and click on Podcatcher V3.

Podcather Volume

The toggle to the left represents the minimum volume, whereas the toggle to the right represents the maximum volume

  • Minimum volume: Minimum volume that can be set by the visitor when they press the volume down button.
  • Maximum volume: Maximum volume that can be set by the visitor.
  • Initial volume: The Podcatcher’s initial volume when it is taken out of its dock 

Alarm

The Podcatcher can sound a warning signal if it ‘thinks’ it’s being taken out of site. See this article for more information.

How long should the alarm last?

As of the 17th of  April 2026, new customers will no longer be able to change the duration of the alarm. This stops when the podcatcher is returned to the docking station or when an IDentifier is triggered.

Customers before this date still have the abilty to change the duration of the alarm. Overtime this too will be changed.

Podcatcher settings

Generate audible feedback when a button is pressed: When this checkbox is checked, the Podcatcher will make an audible click noise when a button is pressed.

A/B/C buttons: When selecting the A/B/C buttons are available 

Autostart

Automatically starts the tour on the Podcatcher when taken out of the Syncdevice.

Click on the dropdown menu to select the tour to automaticilly start

Select the language of your preference to automatically start the tour.

Publishing a tour

Publishing a tour means making the latest version of your tour available to visitors.

Any change made so far is only visible in the tour builder, but not yet on the Podcatcher or other devices.

There are three publishing “states” a tour can be in:

  • Unpublished: Tour is not available to visitors and has never been published
  • Published: Tour is available to the public and up to date
  • Published: with changes: The tour has been edited since it was last published.

Once you’re happy with your tour, go publish it. Go to the tour and select the Publishing Options button at the top-right of the stop list of that tour.

Clicking the button will bring up a dialog where any missing content is listed, as well as allowing you to see what has changed since the last time you published.



The changes made to the tour since it was last changed, can be viewed in a similar fashion.

Status

In the My Tours list you can easily see the status of each tour.

For the Podcatcher the synchronisation is still needed for each Podcatchers to have the latest content & changes. This is often scheduled in the evening.

To publish the tour in My tours, simply click on the icon with the arrow facing up.

Generate content using AI

The AI functionality in the Platform allows you to generate content quickly and effectively using predefined prompts.

This tool utilizes advanced algorithms to enhance or modify your script based on specific needs, such as simplifying text, adjusting the tone, or translating it into another language

Step-by-step Guide for Using AI Content Generation:


    1. Open a Stop
      : Begin by selecting a stop within an existing or new tour for which you want to generate or modify content.

    2. Fill in the Script Field: Enter the text you want to use or modify in the script field. This can be a short snippet or a longer piece of text.

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    3. Click ‘Ask AI’: After entering your text, click the ‘Ask AI’ button to activate the AI functionality.

    4. Choose a Predefined Prompt: A dropdown menu with various predefined prompts will appear. These prompts range from making the text child-friendly, shortening it, simplifying it, adjusting the tone, to translating the script.

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    5. Select a Prompt: Choose a prompt that aligns with the purpose of your modification. The chosen prompt determines how the AI will edit your text.

    6. View the AI Output: Once you’ve selected a prompt, the AI generates a new version of your text in real-time, which automatically appears on the screen.

       

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  1. Review and Decide: Wait for the AI to finish generating the text. Then, review the generated content and decide whether to keep it or not.

  2. Use ‘Discard’ or ‘Apply’: If you decide not to use the AI-generated text, click ‘discard.’ This will remove the new text, retaining the original. If you want to use the AI-generated text, click ‘apply,’ replacing the original text with the AI-generated one.

These steps provide an efficient and user-friendly process for applying AI-driven content creation within your tours, saving time and enhancing the quality of your content.

How can I use AI?

After selecting ‘Ask AI’ on our platform, you’ll see various prompts to help adjust your text. These options are categorized into three groups: ‘Rewrite,’ ‘Change Tone,’ and ‘Translate.’ Each category offers specific functions for rewriting, tone adjustment, or translating your original text to better align with your goals and target audience. Here’s an explanation of each prompt to assist you in choosing the most suitable option for your text.

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Rewrite

  1. Kids Friendly: Rewrites the text to make it appealing to children aged 7 to 12. It uses simple and positive language with short sentences and repetition for emphasis. The content is suitable for short audio segments, considering sensitive topics carefully.

  2. Make Shorter: Intended to shorten the text by approximately 33% while preserving the essence and key themes. The result is a concise text that still clearly and coherently conveys the original message.

  3. Simplify: Simplifies the text for readers with basic language knowledge (B1 level CEFR). It simplifies complex ideas using straightforward language and sentence structures while maintaining accurate and informative content, suitable for short audio segments in museum tours.

Change Tone

  1. Casual: Adapts the text to an informal, casual tone. Designed for museum audio tours where a relaxed and accessible style is desired. The prompt retains the original message and factual content but changes the tone to address listeners more effectively.

  2. Confident: Rewrites the text to reflect a confident tone. Useful for conveying authority and expertise in museum audio tours while preserving respectful and thoughtful treatment of sensitive historical and cultural subjects.

  3. Friendly: Adjusts the text to a friendly tone. Ideal for creating a warm and inviting atmosphere in museum audio tours, with the text remaining respectful and considerate for a diverse audience.

  4. Professional: Converts the text to a professional tone. Suitable for audio tours requiring a formal and authoritative approach while maintaining accuracy and respect for historical and cultural context.

  5. Straightforward: Makes the text direct and uncomplicated. Intended for audio tours where clear, no-nonsense communication is desired, especially when addressing complex topics in a simple and understandable manner.

Translate

  1. Translate: Can be used in two ways.

a. If you have entered text in the main language of the tour (main language), you can go to the translations. Here, the text in the main language is displayed in gray. Click on ‘translate’ to translate it into the language of the tab.

b. You can also manually enter text in the script field. If you want it translated into the language of the tab, click on ‘translate.’

Adding IDentifiers

IDentifiers are essential for activating content on Podcatchers. By holding the device close to the IDentifier, visitors can access the associated content. Adding an IDentifier to a stop links it to the content, with the first stop of each tour acting as the start of the tour and requiring an IDentifier for each language.

Note: Any IDentifier used to start a tour and select a language can be present only once on your site. Otherwise, Podcatchers and PWA wouldn’t know which tour and language to start with. Other IDentifiersmay be used once per tour, but can be used just fine in multiple tours as a non-language IDentifier.

1. Adding IDentifiers for the tour languages

To add an IDentifier to start the tour in a language, click on the first stop and open the Stop Settings.

Enter the IDentifier code from the physical device and make sure the label’s flag matches the language. Then, add the IDentifier to each language by clicking the language codes and entering the IDentifier codes there.

Save the settings by clicking the Save button.

You can exclude the stop for PWA by clicking on the Hide this Stop from PWA toggle

 

2. Adding IDentifiers for other stops

Adding IDentifiers to other stops is just as simple. Click the stop, open Stop Settings, and add an IDentifier by clicking the Add IDentifier button and entering the IDentifier code.

Click the Add IDentifier button and enter the IDentifier code.
More IDentifiers can be added by clicking Add another IDentifier.

Note: Other language settings do not apply to IDentifiers here. They do, however, apply to the title of the stop.

3. Adding IDentifiers for an AV-sync stop

When creating an AV-sync stop simply click on +Add stop, give the stop a title and select Audiovisual Sync Tour Stop.

When clicking on Next a pop-up will show with information on the AV-synctool.
After this you’ll be redirected to the stop, where you can add the audiofile created from the AV-sycntool. 
Click on stop settings to add the code you used in the AV-synctool and click on Save settings. 
Set up the Brainbox as instructed in the Brainbox manual.

4. Hardware overview

The Hardware tab provides a quick overview of the battery levels in your IDentifiers. 

Stop IDentifiers are the IDentifiers assigned to stops in your tours, and the list shows the last activation and battery status.
 

New IDentifiers can also be added using the Add new IDentifier button. You can add multiple IDentifiers at once, or save the IDentifiers and close the popup with the buttons.

Lastly, you have the option to link the IDentifier to a stop as the final step, although it is not required.

By following these simple steps, you can simply add and manage IDentifiers for your tours. Do not forget to publish the tour and synchronise the Podcatchers.

Create a tour

Introduction

While a Stop is a place in the Site – usually near a piece of art in a museum, it can also be a room or an explanation for visitors – a Clip (or set of Clips) is the content that gets played when a Stop is triggered. This page gives you full control over how Clips flow into one another.

Note: If your Stop should just play one Clip, then you can skip most of the explanation and just use the Script field to add content or upload an audio file.

Stops

Stops correspond to locations in the real world and are used to play the appropriate audio. A Stop has one or more Clips that are linked together with Connections.

Creating a tour

Start Clip

Go to Tours and click on Add new Tour. Select what tour you like to create and click on continue.

when selecting AI generated audio tour, it will create up to 10 stops with AI based on your site and the name of the tour. Go to Creating tours using AI for more information

Fill in the name of the tour, this will be visible for visitors using PWA.
Select the desired device. It’s possible to use both Podcatcher and PWA and click on continue.


Select the main language.
Select other languages if prefered.

After clicking on create tour, a Stop with Tour Start is created. This is your tour start, a.k.a. you’re language start and is set in the languages you have chosen in the previous step.

To add more stops, just click on Add Stop.
This way you can add several stops to your tour. Don’t forget to give it a title.

Adding content

When adding content to a stop, you can choose whether you want to upload audio, or use the AI options with Text-to-Speech. Repeat the process for as many stops as you need to complete the tour.

Uploading audio: Click on select file or just drag the audio file to the uploadfield next to select file.
Ask AI: Enhance or modify your script based on specific needs, such as simplifying text, adjusting the tone, or translating it into another language.
Using Text-to-Speech: With Text-to-Speech you can simply generate the inserted script to audio file when clicking it

For more information on AI and Text-to-Speech Generate content using AI

Your contect is automatically saved when uploading audio or when a script is added.

To add IDentifiers go to Adding IDentifiers

How do I create an automatic start for a language?

With the auto start you can activate one specific language for all Podcatchers when taken out of a dockingstation. Go to your “activate Podcatcher” stop or the stop which you would like to use as the start point of your tour in your list > click edit trigger > add > show more > choose automatic start and select the language (you do not need to fill in a identifier number as this is an automatic one)

Note; you can only choose one automatic start IDentifier per tour.

When can I publish my new audio tour? Do I have to wait until the existing tour has finished?

If you are re-using the IDentifiers from your existing tour for your new tour, you can publish the content of your new tour without connecting the object and Start IDentifiers.

As soon as the existing tour has finished you can disconnect the IDentifiers from the old tour and connect them to the new tour and publish again. After that you can archive the old tour. As the content of the new tour is already published and synchronized the synchronization of these added IDentifiers will not take long.

Please pay attention: if your audio has a lot of content of multiple languages we advise to upload, publish and sync one language at a time!