Category: Hardware

The Podcatcher is Guide ID’s audio device. It’s designed to be simple to use and sturdy enough to last a while. This page intends to detail what it can do and how the most common activities the Podcatcher can perform, work.

Essential features

IR receiver:
While concealed, the infrared receiver is located at the very tip at the top of the device – like a TV remote.

Speaker:
The speaker is located at the top of the front of the device – like a phone.

Storage:
The Podcatcher stores its content, firmware and log files on an SD card inside the casing.

These three things, in essence, enable the Podcatcher to play the audio it needs to. The circuit board handles things like playing MP3s and finding the correct content to play.

Buttons:

The basic Podcatcher has three buttons:

• The left button acts both as a ‘volume down’ button when playing regular audio clips, and as ‘option A’ when in a Clip that has A/B/C options.
• The middle button acts both as a ‘pause/play’ button and as ‘option B’.
• The right button acts both as ‘volume up’ and as ‘option C’.

With just these buttons, you can create not just informative experiences, but also quizzes, surveys and more.

Visitor usage

At the most basic level, all a visitor needs to do is use the Podcatcher as a hybrid between a TV remote (pointing at IDentifiers) and a phone (listening to it). The typical visitor experience looks something like this:

1. Receive a Podcatcher, either from a handout point or from self-service.
2. Point the Podcatcher at a Start IDentifier with the desired language (read more on those, here).
3. Experience the museum with the added benefit of having a mind-blowing audio tour.
4. (optional) Register the Podcatcher with MapMyVisit so the visitor can look at the tour again at home.
5. Return the Podcatcher to the museum.

As you can see, super simple stuff.

Syncing (charging battery & updating content)

Podcatchers have to be recharged periodically. This is done, along with installing any new software for the player and receiving new audio files that have been published, by putting them into a docking station connected to a computer with the Podcatcher Sync software – a sync console. By default, the sync console will attempt to synchronize files daily at 19:00 (7 PM) local time.

To sync a Podcatcher, it has to be placed in a Docking station connected to a working Sync Console first. Then you can either:

• Wait for the daily sync to happen;
• Schedule a sync in the Podcatcher Portal;
• Click ‘Sync Now’ in the Podcatcher Sync application to start a sync directly

Podcatcher settings

The Podcatcher has a handful of settings you can tweak to suit your needs, most notably settings related to speaker volume. Refer to this article for information.

Specsheet

For an overview of the features and measurements of the Podcatcher, please take a look at the Specsheet of the Podcatcher.

There are a handful of different IDentifiers available. This page intends to distinguish them and explain what each of them is used for.

Object IDentifier

The Object IDentifier is the most basic of the bunch, but also the most common one. This type of IDentifier simply sends out an infrared code – the code is unique to each IDentifier, and is printed on the back of the device – which the Podcatcher can pick up and interpret. Codes look like “EF:FE:1C:AE”; four sets of two characters.

Object IDentifiers can be linked to one Stop per Tour, but can be used in multiple Tours. Further, they can’t be used as both a Start IDentifier and an Object IDentifier at the same time.

Usage
Write down the code printed on the back and link it to a Stop in the TourEditor. Place the IDentifier near the Stop – next to a painting, at the entrance to a room, and so on – and point the Podcatcher at it. The Podcatcher will now play that Stop’s content.

Battery lifespan
The battery on an IDentifier lasts for quite a while – under optimal conditions they can keep going for upwards of two years. They will eventually run out though, but it’s fairly simple to replace them.

Start IDentifiers

Start IDentifiers are essentially Object IDentifiers, but they have a flag printed on the label to designate which language they represent. A Start IDentifier, as the name implies, starts a Tour. Coupled with the flag, they represent the start of a Tour in a given language.

Start IDentifiers have the same kind of code as Object IDentifiers, but a Start IDentifier’s code can only be linked to a Site once – otherwise a Podcatcher wouldn’t know which Tour to start (or in which language).

Read more about starting a tour (and Start IDentifiers) here.

AV-Sync IDentifiers

AV-Sync IDentifiers are more complex than the Object IDentifier, because they need to send out IR signals not just for their IDentifier code, but also the time stamp for the video. To be more precise, they are connected to an AV-Sync box which does most of the legwork, but an AV-Sync IDentifier can’t operate on its own either way. Refer to the AV-Sync user manual for an in-depth explanation of what the AV-Sync IDentifier does and how it can be installed.

Podcatchers have to be recharged periodically. This is done, along with installing any new software for the player and receiving new audio files that have been published, by putting them into a docking station. The docking station is connected to power and to a PC with the Podcatcher Sync software installed. A computer configured in such a way is known as a ‘Sync Console’ and is provided by us. All customers which already have our system in use (since before June 2020)  will have a Sync Console at their location. If they would like to add Podcathers to their basic setup, or for a temporary exhibition, they will receive a Sync Console.
Please have a look on this page to learn more about the Sync Console

Since June 2020 we are also implementing a new product, called the Syncbox. This has the same functionality as the Sync Console but is not a windows based PC, but a compact computer, designed by Guide ID.
Every new customer will receive the Syncbox.
Please have a look on this page to learn more about the Syncbox

For every location where you’d like to synchronize your Podcatchers (such as a hand-out point) a Sync Console or Syncbox needs to be set up to be able to sync them. By default, the Sync Console and Syncbox will attempt to synchronize files on a daily basis at 19:00 (7 PM) local time.

If you want to add your own PC as an additional Sync Console please see these links; click here to learn more about installing the required software, or click here to go to the computer specifications page