Category: Hardware solutions

Specsheet Warning IDentifier

The Podcatcher can sound an warning beep when it receives a signal from the Warning IDentifier, which might help preventing Podcatchers from going missing. In the specsheet you’ll find more information about the Warning IDentifier.

Specsheet Warning IDentifier

Specsheet Syncconsole (NUC)

The Syncconsole is the connection between the Podcatcher Portal and the hardware. Standard Syncconsoles delivered by us, will have TeamViewer installed so we are able to connect with the Syncconsole from a distance. If you would like our support, you can always contact our helpdesk. If we have to look into the Syncconsole to resolve a problem, we will inform you first.

We always recommend to connect the Sycconsole onto your ‘guest network’ so your internal network is protected at all times. Your system administrator will be able to do this for you as it’s his responsibility.  

This specsheet gives you more information about the Syncconsole we deliver, a NUC.

Specsheet Sync-Console (NUC)

Specsheet Cabinet Block & Tower

The Cabinet Block is a stand alone compact charging and synchronization unit, that can hold up to 100 Podcatchers (10 dockingstations).

The Cabinet Tower is a unit that can hold up to 300 Podcatchers. The Tower configuration exists of 4 cabinet blocks; 3 with Podcatchers and one empty block to ensure the right height.

Please take a look at this the specsheet for more information and measurements;

Specsheet Cabinet Block and Tower 2020

If you wish to make your own furniture, please have a look on this page

Specsheet Dockingstation

The Dockingstation is a compact charging- and synchronisation station that can hold up to 10 Podcatchers. Please take a look here: Specsheet_Dockingstation for info and measurements.

Note: a Dockingstation can be placed on a flat surface (table-top) or wall-mounted. It is also possible to built the Docks in a piece of furniture. There are a few guidelines to keep in mind when doing that.

Specsheets IDentifiers

Underneath you find the specsheets of our newest model IDentifier (V3) and our older model IDentifier (V2).

Specsheet IDentifierV3
Specsheet IDentifierV2

Note; the IDentifier V2 will no longer be available in our product range as of the 1st of  January 2021. Customers can keep using them on location, but we cannot replace them or send out additional ones.

Specsheet Podcatcher

The Podcatcher is an interactive audio handset. It can be used for all types of interpretation and interaction, anything from a simple audio guide, to a remote control for an interactive exhibition or game. The specsheet can be found here: Specsheet-Podcatcher-2020

Replacing the battery of IDentifiers

After a while – a year or two in indoor environments – an IDentifier’s battery will eventually run dry. When this happens, replacing it is fairly simple. This page aims to teach you how to do so.

Object IDentifier

The process of replacing batteries is as follows, depending on the type of IDentifier you have;

V2 – IDentifier

  1. Remove frontside using a fine flat screwdriver.
  2. Carefully take out the PCB with transmitter and batteries.
  3. Replace the 2 CR2032 lithium coin cells (batteries) off the transmitter.
  4. Re-assemble the IDentifier.

Instruction-sheet Instruction IDentifierV2 Battery

V3 – IDentifier

  1. Remove frontlabel using a fine small knife.
  2. Remove the 4 screws with a T6-screwdriver
  3. Remove the top cover whilst keeping the sealing in the front side.
  4. Carefully take out the PCB with transmitter and batteries.
  5. Replace the 2 CR2032 lithium coin cells (batteries) off the transmitter.
  6. Re-assemble the IDentifier.

Instruction-sheet Instruction IDentifierV3 Battery_

Done!

Can I manually sync Podcatchers, and how long does a sync take?

Is it possible to manually sync Podcatchers?

Yes, it’s entire possible. There are two ways:

  1. Click the “Sync Now” button in the Podcatcher Sync application on the Sync computer.
  2. Click the “Sync Now” button in the Podcatcher Portal. See this article for more information.

How long does a sync take?

The first synchronization can take a while, since all of the content has to be loaded onto the Podcatchers. As an approximation, one minute of content equals one minute of syncing. Keep in mind that every translation also adds content, so a Tour made up of 30 minutes of content in three languages adds up to 90 minutes of syncing per Podcatcher. Further, stereo content has more data to sync so it will take about twice as long as mono content.

Any following syncs should take significantly less time; usually a sync should only take a few minutes at most. The more content you’ve added in the meantime, the longer a sync will take.