Guide-ID is moving to a new office!

After having an office in the industrial area of Deventer for many years, we are excited to tell you that we are moving on the 1st of December 2020 to the city center of Deventer! Therefore we would like to ask you to adjust our address in your administration.

Our new address will be:

Guide-ID
Leeuwenbrug 117
7411 TH Deventer
The Netherlands

Our telephone number (+ 31 570 572202) and email adresses will remain unchanged. And If you are in the Netherlands, feel free to stop by for a nice cup of coffee!

Important changes in our product range

As you know, on the 1st of December 2020 we will be moving to a beautiful new building in Deventer city center. And of course a move also includes a good clearance!

Not only the relocation, but also the latest product developments were reason enough for Guide-ID to take a critical look at our current product range. Together we decided a few products will not move along with us. Below you will find an overview which products will be taken out of our product range as of the 1st of January 2021 and how this will effect you.

Products that will be removed from the range (NL)
Products that will be removed from the range (UK)

With a thinned and clear product range for 2021, we are one step closer to the future; Standard “of the shelf” products with which we can serve our customers even quicker and simpler at home and abroad!

Please feel free to contact our Customer Support with whatever questions you may have about these changes!

Important changes for the Podcatcher and IDentifier labels in our repair process

When we receive a Podcatcher in need of repair, we will always try to transfer the label onto the new player first. Sometimes this is not possible, in that case you will receive a new player with our label. Of course, this also applies for IDentifier labels. It is therefore important for you to have enough labels in stock yourself to be able to change a label when necessary. 

New or extra labels?

If you would like to order new or extra labels, please contact our Customer Support at helpdesk@guide-id.com