If you are re-using the IDentifiers from your existing tour for your new tour, you can publish the content of your new tour without connecting the object and Start IDentifiers.
As soon as the existing tour has finished you can disconnect the IDentifiers from the old tour and connect them to the new tour and publish again. After that you can archive the old tour. As the content of the new tour is already published and synchronized the synchronization of these added IDentifiers will not take long.
Please pay attention: if your audio has a lot of content of multiple languages we advise to upload, publish and sync one language at a time!
Click the square in front of the tour you want to archive > click actions > remove > archive.
All analytics of the tour will be still available, and you can always place the tour back in your active tour list.
You can add the identifier and publish directly. The changes will then be transferred on to the Podcatchers during the next automatic daily sync.
With ‘tags’ it is easier to define your stops and filter your stops in a tour, for example all stops of a temporary exhibition will be shown together by using the selection “filter by tags” on the top and right side of the page.
You can find more information about tags on this page
When you want to copy a stop from a tour to another tour, you must go to the tour where you would like to add the new stop > click add stop > select existing. At the top at the right side you can chose all tours and select the tour and stop which you want to copy.
Go to the Toureditor > click add tour, fill in the name of your new tour and choose the language(s) >
Open your new tour > click add stop > choose select existing and make your choice. (You can add more than one stop by clicking the square in front of the stops).
When you have selected all the stops you want to keep in your new tour, you can start adding the new stops. When you are finished disconnect the start Identifiers from the old tour and add them to your new tour. Do not forget to publish and synchronize. Then move your old tour to Archive by clicking the square in front of the old tour > actions > remove > archive. (This way all the analytics of the old tour will be saved and the old tour is still visible in MapMyVisit).
When you want to expand your existing tour with a few stops. Or if you want to use the same Start IDentifiers for all your museum tours you supply to your visitors.
While not strictly necessary, we recommend to start the recording with a delay of 2 seconds. That is approximately the time it takes for the visitor to move the Podcatcher to his/her ear after triggering the IDentifier.
If it is not possible to read the IDentifier code from the sticker on the back (for example because it is mounted on the wall), you can read the IDentifier code with a Podcatcher.
To do this take the following steps;
- While the Podcatcher is still in the Dockingstation, press and hold the two left buttons (A/B) with both thumbs and take the Podcatcher out of the Dockingstation.
- When all three LEDs are solid, release the buttons.
- Now aim the Podcatcher at the IDentifier(s) and the Podcatcher will tell you the IDentifier code
This also works to read the dipswitch codes for AV-Sync Boxes.
Check if the IDentifier code is added to your stop, if so, is the tour published and synchronized? If so, the batteries of the IDentifier might be empty. You can change the batteries (button cells # 2032) yourself see this page
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