Category: Labels

Guide-ID label orders, how does it work?

You will always receive our Podcatchers and IDentifiers with our standard Guide-ID labels. But If you would like to customize your labels you can! To do so, you can make use of our new design and ordering method.

Depending on the country you are located in, you will receive either an account or a link to a unique page where you can design and order your labels. Customers located in the Netherlands and Belgium will reveice an account from our Customer Support department. Customers located in other countries will be able to access their own unique page with a link they will receive from our Customer Support department.

Within this account / or on this page you can create, save, order and re-order your designs now and in the future. And you will also be able to order our standard Guide-ID labels and various StartIDentifiers labels you might need.

If you are already our customer and would like to order new or additional labels, you will also be able to use our new design and ordering method from now on! please contact our Customer Support at helpdesk@guide-id.com and we will make sure to set you up.

Would you like to re-order your current labels but cannot find them anymore?

Not to worry, let us know and we can email your current design so you can easily upload it into the design module to save and order again.

Always start designing and ordering in time so that you can receive the labels on time and start sticking! If you have any questions, we can always be reached by telephone of email.

What should be taken into account when designing the labels for the Podcatcher and/or IDentifier?

The design of the labels can be made based on templates. In the design module you’ll find a few locked fields which cannot be changed, such as the A/B/C buttons on the Podcatcher and the black ‘footer’ with the Guide ID text on the Podcatcher and IDentifier.

What kind of design can I make for my IDentifier label?

Most of our customers use one of the following in the design of their IDentifiers;

• A Wifi icon
• An audio speaker symbol
• A symbol / logo or icon which complements the exhibition
• Another logo (for instance from the museum)
• Or just a certain type of color

It can be anything you like, most ideal is when the design complements the Podcatcher design.

Using multiple designs for your IDentifiers (for instance numbers stop 1 – 25 or a range of different symbols) for which you only need to order 1 or 2 labels can be more expensive. Please contact our Customer Support at helpdesk@guide-id.com for more information.

Start IDentifier labels

You can offer a tour in many languages. To activate the right language on your Podcatcher you must point your Podcatcher at a Start IDentifier (this is a normal IDentifier connected as Start IDentifier trigger in the Toureditor). To distinguish the languages, we use labels. When you start as a new customer you will receive a package containing 10 different Start IDentifier language labels; NL/BE/UK/USA/FR/IT/DE/SP/MEX/Kids. 

If you would like to add any additional language labels, please let our Customer Support know at helpdesk@guide-id.com and we will add them to the shipment.

If you would like to make custom language designs for the Start IDentifiers, you can design and order them using our design module. But keep in mind, ordering 1 or 2 labels of an individual design can be more expensive.

You will always receive our hardware together with our standard Guide ID labels. But you can also create custom labels for your Podcatchers and IDentifiers using the templates provided in the design module.

This is what our standard Podcatcher and IDentifier label looks like;