Site Settings – Guide-ID Knowledgebase

Adding team members

To add team members so that they can log into the Platform, simply go to Site settings and click on team.

Here you can add team members by clicking on Add new teammate. Fill in their e-mail address, first- and last name (function is optional) and click on save. The team member will receive an e-mail. When clicking on the link in the e-mail they can registrate their account and log on to the Platform.

Changing or deleting account

To change or delete an account, simply click on the edit or delete icon mentioned under actions for that e-mail address.

PWA

Acces PWA

Finding the page

To access the PWA settings and its accessibility options, navigate to Site Settings and select PWA (Mobile Website).

QR Code

Instead of manually typing the code, visitors can conveniently scan a QR code. This can be achieved by displaying the code on printouts near the tour’s starting point or on your counter. Simply click the download button to obtain a scalable QR code version. When a smartphone scans the QR code using a dedicated app or the device’s camera, visitors will be automatically redirected to your Mobile Website page.

Design

To improve site recognition, it is highly recommended to upload a cover image for your PWA. Click the “Upload image” button to get started, select an image to upload, and crop it to the specified aspect ratio. Upon clicking “Save,” you can immediately observe the applied changes.

By utilizing these PWA features, you can improve accessibility for visitors, simplify access via custom URLs and QR codes, and enhance the visual appeal of your site with a personalized cover image.

How to enable PWA

To enable PWA simply go to Tours, select the tour you want to make available for PWA and go to the tour settings.
To activate PWA, click on PWA. If it is highlighted with a green border, it is actiated. If the green border is not displayed, then PWA is not active. Then click Save at the bottom right.

To use the QR code, copy or download the QR code from the tour settings. You can also find the QR code via Site Settings > PWA.

When the visitor scans the QR code with their mobile phone, they will see the following:

The visitor will be advised about their surroundings when using PWA and will be advised to use headphones or earphones.

If PWA is activated for multiple tours, the visitor can select which tour they want to listen to.

Depending on the language available for the tour, the visitor can select the desired language.

To listen to the desired stop, the visitor selects the stop.

After that, they can listen to the stop.

Podcatcher V3 settings

Here you will be able to adjust the volume, Alarm, Podcatcher settings and Autostart. Go to Site Settings and click on Podcatcher V3.

Podcather Volume

The toggle to the left represents the minimum volume, whereas the toggle to the right represents the maximum volume

Volume minimum: Volume minimum qui peut être réglé par le visiteur lorsqu'il appuie sur le bouton de réduction du volume.
Volume maximum : Volume maximum pouvant être défini par le visiteur.
Volume initial : The Podcatcher’s initial volume when it is taken out of its dock

Alarme

The Podcatcher can sound a warning signal if it ‘thinks’ it’s being taken out of the Site. See cet article pour plus d'informations.

Temps d'inactivité: Si cette valeur est supérieure à zéro, le Podcatcher émettra un signal d'avertissement après le nombre de minutes défini.

La durée: Durée du signal d'avertissement, en secondes. Le signal d'avertissement s'arrête également lorsque l'on appuie sur n'importe quel bouton.

Paramètres de Podcatcher

Générer un retour d'information sonore lorsqu'on appuie sur un bouton: Lorsque cette case est cochée, le Podcatcher émet un clic audible lorsque l'on appuie sur un bouton.