{"id":6,"date":"2018-07-09T11:14:39","date_gmt":"2018-07-09T11:14:39","guid":{"rendered":"http:\/\/help.guideid.com\/?page_id=6"},"modified":"2020-09-21T12:04:27","modified_gmt":"2020-09-21T10:04:27","slug":"knowledge-base","status":"publish","type":"page","link":"https:\/\/help.guideid.com\/fr\/","title":{"rendered":"Guide-ID Knowledgebase"},"content":{"rendered":"<div id=\"epkb-modular-main-page-container\" role=\"main\" aria-labelledby=\"epkb-modular-main-page-container\" class=\"epkb-css-full-reset eckb_mp_active_theme_karuna\">\t\t\t\n\t\t\t<div id=\"epkb-ml__row-1\" data-feature=\"search\" class=\"epkb-ml__row\">                \n\t\t<div id=\"epkb-ml__module-search\" class=\"epkb-ml__module\">   \n\t\t\t<!-- Classic Search Layout -->\n\t\t\t<div id=\"epkb-ml-search-classic-layout\">    \t\t<div class=\"epkb-ml-search-title\">Comment pouvons-nous vous aider ?<\/div>   \t\t\t\t<form id=\"epkb-ml-search-form\" class=\"epkb-ml-search-input-height--large\" method=\"get\" onsubmit=\"return false;\" action=\"\">\n\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"1\" >\n\n\t\t\t\t<!-- Search Input Box -->\n\t\t\t\t<div id=\"epkb-ml-search-box\">\n\t\t\t\t\t<input class=\"epkb-ml-search-box__input\" type=\"text\" name=\"s\" value=\"\" aria-label=\"Rechercher dans la documentation...\"\n\t\t\t\t\t        placeholder=\"Rechercher dans la documentation...\" aria-controls=\"epkb-ml-search-results\" >\n\t\t\t\t\t<button class=\"epkb-ml-search-box__btn\" type=\"submit\">\n                        <span class=\"epkb-ml-search-box__text\"> Recherche<\/span>\n                        <span class=\"epkbfa epkbfa-spinner epkbfa-ml-loading-icon\"><\/span>\n                    <\/button>\n\t\t\t\t<\/div>\n\n\t\t\t\t<!-- Search Results -->\n\t\t\t\t<div id=\"epkb-ml-search-results\" aria-live=\"polite\"><\/div>\n\t\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\t<\/div>  \n\t\t<\/div>  \t\t\t<\/div>  \n\t\t\t<div id=\"epkb-ml__row-2\" data-feature=\"categories_articles\" class=\"epkb-ml__row\">                \n\t\t<div id=\"epkb-ml__module-categories-articles\" class=\"epkb-ml__module\">  \n\t\t<div id=\"epkb-ml-basic-layout\" role=\"main\" aria-labelledby=\"epkb-ml-basic-layout\" class=\"epkb-layout-container epkb-css-full-reset epkb-basic-template\">\n\t\t\t<div id=\"epkb-content-container\">\n\t\t\t\t<div class=\"epkb-section-container\">\t\n\t\t<div class=\"epkb-four-col eckb-categories-list\" > \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_1\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 1px; border-color: #f7f7f7; background-color: #ffffff; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #f7f7f7; border-bottom-width: 1px; background-color: #f7f7f7; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #cdcdcd; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"80\" data-kb-type=\"category\"  style=\"color: #00c7b1; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #00c7b1;\" ><span class=\"ez-toc-section\" id=\"The_Podcatcher_Platform\"><\/span>La plateforme Podcatcher<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-sub-category eckb-sub-category-ordering\"  style=\"padding-left: 10px;\" > \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"139\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Insights\"><\/span>Insights<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"139\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3859\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/insights-overview\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3859\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Insights Overview<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3870\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/insights-tour\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3870\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Insights: Tours Statistics<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3872\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/insights-languages\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3872\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Insights: Languages<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3875\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/insights-stop\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3875\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Insights: Stop<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3884\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/insights-clips\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3884\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Insights: Clips<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3886\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/insights-choices\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3886\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Insights: Choices<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"3889\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/insights-alarms\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3889\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Insights: Alarms<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\" data-btn-id=\"139\">\n\t\t\t\t<span class=\"epkb-show-text\">\t\t\t\t\t\tShow all articles ( 1 )\n\t\t\t\t<\/span>\n\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Articles sur l'effondrement<\/span>\n\t\t\t<\/button>\t\t\t\t\t\t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"119\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Message_Center\"><\/span>Centre de messages<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"119\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3721\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/message-center\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3721\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Centre de messages<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3731\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/hardware-notifications\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3731\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Notifications de mat\u00e9riel<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"81\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Tours\"><\/span>Les visites guid\u00e9es<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \t\t<ul class=\"epkb-sub-sub-category eckb-sub-sub-category-ordering\"  style=\"padding-left: 10px;\" > \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"116\" data-kb-type=\"sub-sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\"  ><\/span>\n\t\t\t\t\t\t<h4 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Troubleshooting\"><\/span>D\u00e9pannage<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"116\"> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1721\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/when-do-i-add-new-stops-to-an-existing-audio-tour\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1721\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Quand dois-je ajouter de nouvelles \u00e9tapes \u00e0 une visite audio existante ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1671\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/what-to-keep-in-mind-when-working-in-the-toureditor\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1671\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Quand dois-je faire une nouvelle visite guid\u00e9e audio ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1734\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/when-can-i-publish-my-new-audio-tour-do-i-have-to-wait-until-the-existing-tour-has-finished\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1734\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Quand puis-je publier ma nouvelle tourn\u00e9e audio ? Dois-je attendre que la tourn\u00e9e existante soit termin\u00e9e ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1729\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/when-can-i-publish-and-synchronize-a-tour-if-i-want-to-add-some-additional-stops-or-languages-to-my-existing-tour\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1729\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Quand puis-je publier et synchroniser une tourn\u00e9e si je souhaite ajouter des arr\u00eats (ou des langues) \u00e0 ma tourn\u00e9e existante ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1739\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-do-i-create-an-automatic-start-for-a-language\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1739\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comment cr\u00e9er un d\u00e9marrage automatique pour une langue ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1741\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/can-i-have-multiple-starting-points-of-the-same-languages-for-my-tour\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1741\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Puis-je avoir plusieurs points de d\u00e9part dans les m\u00eames langues pour mon circuit ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3 epkb-hide-elem\" data-kb-article-id=\"1469\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/audio\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1469\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Fiche technique Audio<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\" data-btn-id=\"116\">\n\t\t\t\t<span class=\"epkb-show-text\">\t\t\t\t\t\tShow all articles ( 1 )\n\t\t\t\t<\/span>\n\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Articles sur l'effondrement<\/span>\n\t\t\t<\/button>\t\t\t\t\t\t\t\t\t<\/li>  \n\t\t<\/ul> \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"81\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3446\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/stops-2\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3446\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Cr\u00e9er une visite<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3613\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/creating-tours-using-ai\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3613\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Cr\u00e9er des visites guid\u00e9es \u00e0 l'aide de l'IA<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3466\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/generate-content-using-ai\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3466\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >G\u00e9n\u00e9rer du contenu gr\u00e2ce \u00e0 l'IA<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3481\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/publishing-a-tour\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3481\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Publier une visite<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3472\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/adding-identifiers\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3472\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Ajout d'identifiants<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3617\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/adding-layers-to-your-tour\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3617\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Ajouter des couches \u00e0 votre visite<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2 epkb-hide-elem\" data-kb-article-id=\"3673\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/ajusting-tour-settings\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3673\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Ajustement des param\u00e8tres de la tourn\u00e9e<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\" data-btn-id=\"81\">\n\t\t\t\t<span class=\"epkb-show-text\">\t\t\t\t\t\tShow all articles ( 1 )\n\t\t\t\t<\/span>\n\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Articles sur l'effondrement<\/span>\n\t\t\t<\/button>\t\t\t\t\t\t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"82\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Site_Settings\"><\/span>Param\u00e8tres du site<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"82\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3495\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/podcatcher-v3-settings\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3495\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Param\u00e8tres de Podcatcher V3<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3515\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/pwa\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3515\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >PWA<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3522\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/adding-team-members\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3522\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Ajouter des membres \u00e0 l'\u00e9quipe<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_2\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 1px; border-color: #f7f7f7; background-color: #ffffff; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #f7f7f7; border-bottom-width: 1px; background-color: #f7f7f7; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #cdcdcd; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"90\" data-kb-type=\"category\"  style=\"color: #00c7b1; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #00c7b1;\" ><span class=\"ez-toc-section\" id=\"Hardware_solutions\"><\/span>Solutions mat\u00e9rielles<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-sub-category eckb-sub-category-ordering\"  style=\"padding-left: 10px;\" > \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"101\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Cabinet_Block_Tower\"><\/span>Cabinet Block &amp; Tower<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"101\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1370\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/specsheet-cabinet-block-tower\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1370\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Fiche technique Cabinet Block &amp; Tower<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"100\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Dockingstation\"><\/span>Station d'accueil<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"100\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1178\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/specsheet-dockingstation\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1178\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Fiche technique Dockingstation<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"92\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"IDentifiers\"><\/span>IDentifiants<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \t\t<ul class=\"epkb-sub-sub-category eckb-sub-sub-category-ordering\"  style=\"padding-left: 10px;\" > \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"114\" data-kb-type=\"sub-sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\"  ><\/span>\n\t\t\t\t\t\t<h4 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Troubleshooting-2\"><\/span>D\u00e9pannage<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"114\"> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1709\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-can-i-mount-an-identifier\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1709\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comment monter un IDentifier ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1707\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/what-is-important-for-the-placement-of-my-start-identifiers\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1707\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Qu'est-ce qui est important pour le placement de mes identifiants (Start) ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"853\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/replacing-the-battery-on-identifiers\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"853\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Remplacer la batterie d'IDentifiers<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1713\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-can-i-check-the-identfier-code-when-i-can-see-the-back\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1713\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comment puis-je v\u00e9rifier le code IDentfier si je ne peux pas voir le dos ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1711\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/my-identifier-is-not-working-what-can-i-do\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1711\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Mon identifiant ne fonctionne pas, que puis-je faire ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"3715\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/my-audio-tour-isnt-working\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3715\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Ma visite guid\u00e9e audio ne fonctionne pas ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t<\/ul> \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"92\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1146\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/identifier-specsheet\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1146\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Fiches techniques IDentifiants<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"102\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Podcatcher\"><\/span>Podcatcher<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \t\t<ul class=\"epkb-sub-sub-category eckb-sub-sub-category-ordering\"  style=\"padding-left: 10px;\" > \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"113\" data-kb-type=\"sub-sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\"  ><\/span>\n\t\t\t\t\t\t<h4 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Troubleshooting-3\"><\/span>D\u00e9pannage<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"113\"> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1999\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-can-i-prevent-podcatchers-from-going-into-an-error-state\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1999\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comment emp\u00eacher les Podcatchers de se mettre en \u00e9tat d'erreur ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"3715\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/my-audio-tour-isnt-working\/?seq_no=2\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3715\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Ma visite guid\u00e9e audio ne fonctionne pas ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t<\/ul> \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"102\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"2283\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/prevent-missing-podcatchers\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2283\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Pr\u00e9venir les disparitions de Podcatchers<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1127\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/podcatcher\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1127\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Fiche technique Podcatcher<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1469\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/audio\/?seq_no=2\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1469\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Fiche technique Audio<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3119\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-do-i-order-custom-labels-for-my-podcatchers-and-or-identifiers\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3119\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comment puis-je commander des \u00e9tiquettes personnalis\u00e9es pour mes Podcatchers et\/ou IDentifiers ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1684\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/faqs-about-podcatchers-identifiers\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1684\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Quelle quantit\u00e9 de contenu le Podcatcher peut-il contenir ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"2608\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/user-manual\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2608\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Manuel d'utilisation de Podcatcher<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"91\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Syncbox\"><\/span>Syncbox<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"91\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3532\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/syncbox-manual\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3532\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Manuel Syncbox<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"96\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Syncconsole_NUC\"><\/span>Syncconsole (NUC)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \t\t<ul class=\"epkb-sub-sub-category eckb-sub-sub-category-ordering\"  style=\"padding-left: 10px;\" > \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"107\" data-kb-type=\"sub-sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\"  ><\/span>\n\t\t\t\t\t\t<h4 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Troubleshooting-4\"><\/span>D\u00e9pannage<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"107\"> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1804\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-do-i-set-up-my-own-pc-as-a-sync-console\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1804\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comment configurer mon propre PC en tant que Syncconsole ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1794\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/my-sync-console-will-not-start-even-after-rebooting-my-pc-what-can-i-do\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1794\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Mon Syncconsole ne d\u00e9marre pas, m\u00eame apr\u00e8s avoir red\u00e9marr\u00e9 mon PC, que puis-je faire ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1790\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/our-sync-console-is-offline-how-can-i-solve-this\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1790\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Notre Syncconsole est hors ligne, comment puis-je r\u00e9soudre ce probl\u00e8me ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"1783\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-do-i-install-and-connect-the-sync-pc-we-have-received\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1783\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comment installer et connecter le PC Sync que nous avons re\u00e7u ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t<\/ul> \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"96\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"269\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/advanced-sync-console-setup\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"269\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Configuration avanc\u00e9e de Syncconsole<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1436\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/specsheet-sync-consoles\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1436\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Fiche technique Syncconsole (NUC)<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3763\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/syncconsole-installation\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3763\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Installation de Syncconsole<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3786\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/syncconsole-specifications\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3786\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Sp\u00e9cifications de Syncconsole<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"115\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Synchronisation\"><\/span>Synchronisation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"115\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1796\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-long-does-a-synchronization-take\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1796\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Combien de temps dure une synchronisation ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"592\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/can-i-manually-sync-podcatchers-and-how-long-does-a-sync-take\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"592\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Puis-je synchroniser manuellement des Podcatchers, et combien de temps dure une synchronisation ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"590\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/something-went-wrong-during-synchronization-how-do-i-fix-it\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"590\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Un probl\u00e8me s'est produit lors de la synchronisation, comment puis-je le r\u00e9soudre ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"93\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Warning_IDentifier\"><\/span>Identifiant d'avertissement<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"93\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1474\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/warning-identifier-3\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1474\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Fiche technique Avertissement IDentificateur<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3499\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/warning-identifier-manual\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3499\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Manuel de l'identificateur d'avertissement<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"134\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Network_requirements_and_configurations\"><\/span>Network requirements and configurations<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"134\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3430\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/network-requirements\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3430\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Exigences en mati\u00e8re de r\u00e9seau<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"2478\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/syncbox-advanced-network-configuration\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2478\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Configuration avanc\u00e9e du r\u00e9seau Syncbox<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_3\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 1px; border-color: #f7f7f7; background-color: #ffffff; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #f7f7f7; border-bottom-width: 1px; background-color: #f7f7f7; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #cdcdcd; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"89\" data-kb-type=\"category\"  style=\"color: #00c7b1; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #00c7b1;\" ><span class=\"ez-toc-section\" id=\"AV-Sync\"><\/span>AV-Sync<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-sub-category eckb-sub-category-ordering\"  style=\"padding-left: 10px;\" > \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"97\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"AV-Sync_IDentifiers\"><\/span>IDentifiants AV-Sync<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \t\t<ul class=\"epkb-sub-sub-category eckb-sub-sub-category-ordering\"  style=\"padding-left: 10px;\" > \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"99\" data-kb-type=\"sub-sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\"  ><\/span>\n\t\t\t\t\t\t<h4 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Troubleshooting-5\"><\/span>D\u00e9pannage<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"99\"> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"3683\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/av-sync-testmode-2\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3683\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Mode test AV-Sync<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"2222\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/av-sync-troubleshooting-nl\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2222\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >D\u00e9pannage AV-Sync NL<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-3\" data-kb-article-id=\"2369\"\n\t\t\t\t        data-kb-type=\"sub-sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/av-sync-troubleshooting-en\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2369\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >D\u00e9pannage AV-Sync FR<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t<\/ul> \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"97\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1867\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/av-sync-dip-switch-settings\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1867\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >R\u00e9glages du commutateur DIP AV-Sync<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3687\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/av-sync-media-file-preparation-2\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3687\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Pr\u00e9paration du fichier multim\u00e9dia AV-Sync<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3678\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/av-sync-manual\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3678\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Manuel AV-Sync<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1182\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/specsheet-av-sync\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1182\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Fiche technique AV-Sync (IDentifier)<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"98\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Brainbox\"><\/span>Brainbox<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"98\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3290\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/brainbox\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3290\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Manuel Brainbox<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_4\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 1px; border-color: #f7f7f7; background-color: #ffffff; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #f7f7f7; border-bottom-width: 1px; background-color: #f7f7f7; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #cdcdcd; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"83\" data-kb-type=\"category\"  style=\"color: #00c7b1; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #00c7b1;\" ><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-sub-category eckb-sub-category-ordering\"  style=\"padding-left: 10px;\" > \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"106\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Cleaning_hardware\"><\/span>Nettoyage du mat\u00e9riel<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"106\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1893\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/what-is-the-best-way-to-clean-the-lanyards\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1893\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Quelle est la meilleure fa\u00e7on de nettoyer les lani\u00e8res ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1896\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-do-i-clean-the-podcatchers\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1896\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comment nettoyer les Podcatchers ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"109\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Contact_Customer_Support\"><\/span>Contacter le service client\u00e8le<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"109\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"2216\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-to-contact-our-customer-support-department\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2216\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comment contacter notre service client\u00e8le ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"111\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Designing_furniture\"><\/span>Conception de meubles<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"111\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"2620\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/what-do-i-need-to-keep-in-mind-when-designing-my-own-self-service-furniture\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2620\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Que dois-je garder \u00e0 l'esprit lorsque je con\u00e7ois mon propre mobilier (en libre-service) ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"110\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Missing_hardware\"><\/span>Mat\u00e9riel manquant<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"110\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"2043\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/what-are-the-replacement-fees-for-our-hardware\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2043\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Quels sont les frais de remplacement de notre mat\u00e9riel ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"103\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"My_hardware_is_defective_or_is_in_need_for_replacement\"><\/span>Mon mat\u00e9riel est d\u00e9fectueux ou doit \u00eatre remplac\u00e9<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"103\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"582\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-do-i-return-hardware-and-how-should-it-be-packaged\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"582\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >R\u00e9paration ou retour du mat\u00e9riel<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1808\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/do-i-have-to-pay-for-the-return-shipment-myself\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1808\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Frais d'exp\u00e9dition<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"2797\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/important-changes-for-the-podcatcher-and-identifier-labels-in-our-repair-process\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2797\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Changements importants pour les \u00e9tiquettes Podcatcher et IDentifier dans notre processus de r\u00e9paration<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"112\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Payment_methods\"><\/span>Modes de paiement<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"112\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"2466\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/what-are-the-payment-methods\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2466\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Quels sont les modes de paiement ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"117\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Signage\"><\/span>Signalisation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"117\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1167\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/icons-for-signage\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1167\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Instructions Podcatcher (texte) et symboles (.ai) \u00e0 ajouter sur un panneau de signalisation \/ ou d'activation linguistique<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"1900\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/podcatcher-handout-and-intake-instructions\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"1900\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Document Podcatcher et instructions d'admission<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t\t<li style=\"padding-bottom: 8px !important; padding-top: 8px !important;\">\n\t\t\t\t<div class=\"epkb-category-level-2-3\" aria-expanded=\"false\" data-kb-category-id=\"105\" data-kb-type=\"sub-category\" role=\"region\">\n\t\t\t\t\t\t<span class=\"ep_font_icon_arrow_carrot_right epkb-category-level-2-3__cat-icon\"  style=\"color: #868686;\" \t><\/span>\n\t\t\t\t\t\t<h3 class=\"epkb-category-level-2-3__cat-name\" tabindex=\"0\"  style=\"color: #868686;\"  ><span class=\"ez-toc-section\" id=\"Labels_and_Stickers\"><\/span>\u00c9tiquettes et autocollants<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\t<\/div>    \n\t\t<ul class=\"epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"105\"> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"3119\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/how-do-i-order-custom-labels-for-my-podcatchers-and-or-identifiers\/?seq_no=2\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"3119\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comment puis-je commander des \u00e9tiquettes personnalis\u00e9es pour mes Podcatchers et\/ou IDentifiers ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"587\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/what-should-i-keep-in-mind-when-working-with-labels\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"587\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Que dois-je garder \u00e0 l'esprit lors de la conception des \u00e9tiquettes ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"2259\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/what-does-the-standard-guide-id-label-look-like\/\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2259\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >\u00c0 quoi ressemble l'\u00e9tiquette d'identification du guide standard ?<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-2\" data-kb-article-id=\"2797\"\n\t\t\t\t        data-kb-type=\"sub-article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/help.guideid.com\/fr\/kb\/important-changes-for-the-podcatcher-and-identifier-labels-in-our-repair-process\/?seq_no=2\"  class=\"epkb-mp-article epkb-article--no-icon\"\n\t\t            data-kb-article-id=\"2797\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #777777;\"  >\n\t\t\t\t<span class=\"\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Changements importants pour les \u00e9tiquettes Podcatcher et IDentifier dans notre processus de r\u00e9paration<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t\t<\/li>  \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \n\t\t<\/div>       \t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>   \n\t\t<\/div>    \t\t\t<\/div>  \t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.guideid.com\/fr\/wp-json\/wp\/v2\/pages\/6","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.guideid.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.guideid.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.guideid.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.guideid.com\/fr\/wp-json\/wp\/v2\/comments?post=6"}],"version-history":[{"count":6,"href":"https:\/\/help.guideid.com\/fr\/wp-json\/wp\/v2\/pages\/6\/revisions"}],"predecessor-version":[{"id":3834,"href":"https:\/\/help.guideid.com\/fr\/wp-json\/wp\/v2\/pages\/6\/revisions\/3834"}],"wp:attachment":[{"href":"https:\/\/help.guideid.com\/fr\/wp-json\/wp\/v2\/media?parent=6"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}